FAQ

GENERAL

Where can I purchase AFENDS products?
You can shop our latest collections exclusively at afendsclothing.com.

Do you have physical stores?
We operate as an online-only brand, allowing us to focus on delivering high-quality products directly to your doorstep.

How do I stay updated on new releases?
Follow us on social media and subscribe to our newsletter for the latest drops, exclusive offers, and more.

ORDERS & SHIPPING

How long does shipping take?
Delivery times vary depending on your location. You’ll receive tracking information once your order ships.

Can I modify or cancel my order?
We process orders quickly to ensure fast delivery. If you need assistance, contact our team immediately—we’ll do our best to help.

What shipping methods are available?
We offer standard and express shipping options. Details are provided at checkout.

RETURNS & EXCHANGES

What’s your return policy?
We accept returns within 30 days of delivery. Items must be unworn, with tags attached.

How do I initiate a return?
Start the process through our returns portal at afendsclothing.com.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your returned items.

PRODUCT & CARE

Where are your products made?
We prioritize sustainable production and work with ethical manufacturers worldwide.

How should I care for my AFENDS items?
Follow the care instructions on the garment’s label to maintain quality.

PAYMENT

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Is my payment information secure?
Yes, we use encrypted payment systems to protect your data.

SUSTAINABILITY

How is AFENDS sustainable?
We use organic, recycled, and eco-friendly materials, and implement responsible production practices.

For further assistance, visit afendsclothing.com.